After your order has been processed, you can pick it up at our hotspot or one of the merch booths at the ceremonies of the World Choir Games. Don’t forget to bring your order confirmation e-mail though! Without it, we will be unable to verify that you are the recipient of your order.
Personalized merchandise for choirs can be picked up at the reception desk at our hotspot. You can find us at the Handelsbeurs in Antwerp (Twaalfmaandenstraat 9, 2000 Antwerpen). A choir representative will receive the order upon presenting themselves at the desk.

You can always call us. Most definitely if you have any questions regarding personalized items. For individual orders please order through our webshop. In any case, you can always call us during office hours for more information via our regular telephone number: +32 15 55 10 51
You can also use this contact information when you need to reach a specific employee:
Axel Debruyne (NL, FR, ENG), + 32 15 61 10 18,
Meizi Yu (CHI), + 32 15 21 96 84,
Suzanne Struver (DE, other languages), +32 15 55 10 51,

The moment that you fill out the form on the webshop you will receive several options for payment. For Chinese customers who have difficulties with payment, we also have a Chinese bank account. Please e-mail us for more information at

  • Mastercard
  • Paypal
  • China only: bank transfer

Yes, all the prices you see on the website are VAT included.

Send an email to that includes the reference number of your order.

We will always be present at our merchandising booth. The merchandising booth can be found at our hotspot or at the ceremonies of the World Choir Games. You can find us here:

Hotspot – Handelsbeurs Antwerp: 29/10 – 7/11. 10:00 – 18:00.
Antwerp Expo – Ceremonies: 30/10, 2/11, 4/11, and 7/11. 17:30 – 19:30.

If you notice that the size of your shirt/hoodie is too small or too big, there is always the possibility to exchange the merch at our merch booth. However, you can only exchange if the item is unused.

en_USEnglish (United States)